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So lately we have seen an increase in questions regarding whether you should get an Acer or a Dell laptop. Well, the 2 brands have had some good launches in the past year in terms of both gaming and business laptops. While this is great news for laptops geeks (just more stuff to geek over now), for some customers the choices can be overwhelming and truthfully, who has time for all the research, right? But don't worry, we have got you covered. In this detailed Acer vs Dell guide, we'll cover all aspects of these brands. From their value for money laptops to their customer support, we have got all the details for you right here. Acer VS Dell 1. Gaming Laptops When it comes to gaming laptops, both Dell and Acer go neck n neck, especially if a top-notch gaming laptop is what you are looking for. While there is the Acer Triton 900 on one side, there is the Dell Alienware Area 51m on the other side (this is a battle of the heavyweights). Personally, I prefer the Alienware range of laptops. One difference between the Triton 900 is the processor clocking speed. The Triton 900 clocks at 2.4GHz whereas the Dell Alienware Area 51m clocks at a whopping 5.0GHz. The reason these laptops can clock at such high speeds is that the laptops are equipped with Turbo Boost 2.0, in turn, giving you better performance (and when it comes to professional gaming, power and speed are everything). Furthermore, the Alienware laptops are way lighter than the Acer Triton. The Triton 900 weighs around 9lbs whereas the Alienware laptops weigh around 5lbs. Truthfully, gaming laptops that powerful being that light is a pleasant surprise and makes them highly portable. On the graphics front, while both use equally powerful graphics cards in the form of the GeForce RTX™ 2080 GPU units, the Alienware range comes with the Max-Q version. So how does this help? In simple words, Max-Q graphics cards are usually slimmer which helps lower weight and size, increases the cooling efficiency of the laptop (so you can keep it on your lap), and also keeps noise to minimal which makes them ideal for long hours of streaming. As for other specs, while the Trito 900 and the Alienware M15 and 17 come with 32GB of RAM the Alienware Area series laptops comes with a whopping 64GB of RAM. Though the one thing I do love about the Triton 900 is the CNC-machined Ezel™ Aero Hinges that makes the laptop highly versatile, especially if you are also into graphics designing and editing. These hinges allow you to use the laptop in multiple modes such as the tablet mode, float mode or use the hinges as a stand just like in the images below (yes, even your gaming laptop can now be convertible). Note: If you go with the Full-HD versions of both laptops you get excellent refresh rates of 144GHz that is sure to give you the edge in such fast-paced multiplayer shooting games. Another high-end laptop range from Alienware is the Alienware M15. There are two variants of the laptop. One comes with an i9 processor, 32GB RAM, and an RTX 2060 Max-Q graphics card while the other has a 9th Gen, i7 processor, 16GB RAM, and RTX 2060 Graphics card. In case you want to save a few bucks, the i7 model is way cheaper and yet comes with a refresh rate of 144GHz, durability, screen quality, and so on but you do miss out on the RAM and processor power, plus the benefits a Max-Q graphics card provides. In the end, the choice comes down to your budget and needs. But I do not have $3000+ to spend on a gaming laptop Well, in that case, Acer is the right brand for you. The Acer Predator Helios 300 is one of the best selling mid-range gaming laptops and for good reason. The laptop is capable of running most gaming titles like Fortnite, PUBG, GTA V, etc. so you get an idea of how good the specs are but what stands out about this laptop is the refresh time. Unlike most laptops in this price range, this laptop gives you a refresh rate of 144GHz and 3ms response time so you do not have to worry about Ghosting and Blurring again. Check out the laptop's specs and the reason behind its popularity amongst gamers below. In case you prefer Dell over Acer then the Dell G5 15 is the ideal laptop for you in this price range. The major feature it lacks in comparison to the Helios 300 is the high refresh rate but on the bright side gives you tons of extra storage space as it has a 1TB HDD paired with the 256GB SSD. The Helios 300 comes with only a 256GB SSD and any gamer will tell you, that is not ample storage for a gaming laptop which means you will have to spend on upgrades or external drives sooner or later. If you are looking for something less than $1000, Acer is hands down the brand for you. From design to specs, Acer Nitro 5 is everything a budget buyer could ask from a gaming laptop. 2. Budget Laptops Are you using your laptop only for entertainment purposes or for browsing the net in your free time? Then it is likely you do not want to spend thousands of dollars on a laptop. Thankfully, you do not have to either. Acer When it comes to cheap laptops, the Acer Aspire 5 Slim Laptop is a no brainer. Whether you just want stream movies, write content, browse the internet, etc. the laptop is ideal for it all and is available for less than $500. The reason the laptop is the best value for money pick is that it delivers excellent speed and power for a low-priced laptop. This is mainly because Acer used an AMD Ryzen 3 3200U processor which clocks at 3.5GHz. AMD processors are cheaper but since they come with more cores than the Intel M3 or other similar Intel processors, they deliver better performance. Moreover, the laptop also comes with an SSD which further makes it a bargain. SSDs give you better speed and since they have lesser parts, they are less likely to fail than an HDD. The icing on the cake is a display. Don't get me wrong. It isn't like the Dell XPS or an Apple MacBook display (it won't win a beauty contest for sure) but considering its price tag, it is a pleasant surprise that the laptop comes with a large 15.6-Full HD display. Add to that decent speakers and watching movies with your friend or family should be a delight. Dell The biggest advantage of going with Dell is that you get a convertible laptop for less than $500. So if you are living life on the move and need something portable and light, the Dell Inspiron 14 5481 check pretty much all the boxes. With durable, 360-degree hinges, you can covert the laptop into a tablet or use it is studio mode. Plus, it has a long battery life as well which means you won't have to worry about recharging for at least the next 7-8hrs. Another reason to opt for the Inspiron over the Acer Aspire is if you prefer an Intel processor over AMD as it comes with an 8th Gen, i3 processor that clocks at 3.9GHz. Just like the Aspire, even here you get a 128GB SSD and a 4GB RAM so you can use it for pretty much the same tasks. The only drawback of this laptop is the display While the Aspire gives you a Full-HD display, the Inspiron only gives you a 720p display. So how do I pick a laptop? Performance and price-wise, both laptops are at the same level, the choice comes down to your needs. If you prefer portability over other features, the Inspiron is the obvious choice but if you are a movie freak and want a good display, the Aspire makes for the ideal buy. 3. After Sales Service While the brands may have gone toe to toe in terms of laptops for gaming and business, this is where the gap widens. Good customer support can be a difference-maker. After, all, nobody wants to be holding a call for hours, right?. Acer But with Acer, you might just have to. Their customer service, especially when it comes to phone support is lacking on multiple fronts. While you do get connected to the personnel in 2-3 minutes, finding solutions to your problems can be time-taking with it varying from 8-20 minutes for us. The ideal way to reach out to Acer is through their social media accounts. Response on Facebook was much faster than Twitter but solutions were provided promptly on both. Alienware and Dell As far as Dell and Alienware go, note that both of them have separate customer care services and Alienware is hands down the better of the 3. Their phone support has some room for improvement as waiting time was a bit more but chat services and social media services were exceptional. The same goes for Dell as well though compared to Alienware, the are left wanting more. A few tweaks to the phone services and I see both these brands right on the top in the customer support showdown between the brands. Note: In case you cannot find answers to your questions from the support services like the chat or social media platform, all brands have special community pages and forums for their buyers. Here you can interact with experts and other people facing similar issues to find quick fire solution. Some brands even have FAQ pages that are worth checking out.

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