Dell vs HP: Which Laptop Brand is Better And Why in 2021

Dell and HP are two of the leading laptop brands on the market. If you are looking for a new laptop these are brands to consider as they produce excellent products.

To find which brand and model that best suits your needs you will have to do some research. Both Dell and HP offer a wide variety of laptop models for different purposes so both can be the right choice.

However, if gaming is your thing, you should pick a Dell with the Alienware line. HP makes very versatile laptops, perfect for everyday tasks.

Below we will do a deeper comparison of Dell and HP to see how these two laptop giants compare.

Black Friday Deals on HP Laptops

Sale
HP Pavilion x360
  • RAM: 8GB
  • Weight: 3.55 lbs
  • Processor: 11th Gen, i5-1135G7
  • CPU Speed: Up to 4.2 GHz
  • Graphics: Intel Iris Xe
  • Storage: 256GB SSD
  • Display: 14″ (1920 x 1080)

Sale
HP 17-cn0025nr
  • RAM: 8GB
  • Weight: 4.52 lbs
  • Processor: 11th Gen, i5-1135G7
  • CPU Speed: Up to 4.2 GHz
  • Graphics: Intel Iris Xe
  • Storage: 256GB SSD
  • Display: 17.3″ (1600 x 900)
HP 15 (Budget Pick)
  • RAM: 8GB
  • Weight: 3.92lbs
  • Processor: Intel Celeron N4020
  • CPU Speed: Up to 2.8 GHz
  • Graphics: Intel UHD Graphics 600
  • Storage: 128GB SSD
  • Display: 15.6″ (1920 x 1080)

Sale
HP 14
  • RAM: 8GB
  • Weight: 3.77lbs
  • Processor: AMD Ryzen 5 5500U
  • CPU Speed: Up to 3.4 GHz
  • Graphics: AMD Radeon Graphics
  • Storage: 256GB SSD
  • Display: 14″ (1920 x 1080)

Sale
HP Chromebook 14
  • RAM: 4GB
  • Weight: 3.24 lbs
  • Processor: Celeron N4020
  • CPU Speed: Up to 2.8 GHz
  • Graphics: UHD Graphics 600
  • Storage: 32GB eMMC
  • Display: 14″ (1366 x 768)


Black Friday Deals on Dell Laptops

Sale
Dell Inspiron 14 5406
  • RAM: 12GB
  • Weight: 3.39 lbs
  • Processor: 11th Gen i7-1165G7
  • CPU Speed: Up to 4.7 GHz
  • Graphics: Intel Iris Xe
  • Storage: 512GB SSD
  • Display: 14″ (1920 x 1080)

Sale
Dell Inspiron 16 7610
  • RAM: 16GB
  • Weight: 4.43 lbs
  • Processor: 11th Gen, i7-11800H
  • CPU Speed: Up to 4.6 GHz
  • Graphics: RTX 3050 (4GB)
  • Storage: 512GB SSD
  • Display: 16″ (3072 x 1920)
Sale
Dell 9310 XPS
  • RAM: 32GB
  • Weight: 2.90lbs
  • Processor: 11th Gen i7-1165G7
  • CPU Speed: Up to 2.8 GHz
  • Graphics: Intel Iris Xe
  • Storage: 512GB SSD
  • Display: 13.4″ (1920 x 1080)

Sale
Dell Inspiron 15 3511
  • RAM: 8GB
  • Weight: 3.82lbs
  • Processor: 11th Gen i3-1115G4
  • CPU Speed: Up to 4.1 GHz
  • Graphics: ‎Intel UHD Graphics
  • Storage: 256GB SSD
  • Display: 15.6″ (1920 x 1080)

Sale
Dell G15 5511 (Budget Gaming)
  • RAM: 8GB
  • Weight: 5.37 lbs
  • Processor: 11th Gen i5-11400H
  • CPU Speed: Up to 4.5 GHz
  • Graphics: RTX 3050 (4GB)
  • Storage: 512GB SSD
  • Display: 15.6″ (1920 x 1080)


Dell vs HP: Which brand should you pick?

With their Alienware range and bezel-free display on the XPS, Dell has more lightweight, compact laptops that can pack a punch. HP also has a good range of gaming and business laptops but their lack of budget options makes them less appealing. Dell’s customer services are also better than HP.

Dell

Dell is a multinational based in the US and known for its wide range of laptops, docks, monitors, etc.
Their laptops and desktops use Windows Microsoft and cater to all budgets and needs. Yes, whether you are an artist or a gamer, there’s a Dell for you.

Dell Logo

Design

If you have been using Dell for a few years now, you’d know Dell doesn’t lay emphasis on design. Not saying the laptops look bad but or are heavy they can do with an upgrade to keep up with the competition.

Yet, when it comes to power and speed Dell is right up there ensuring smooth gameplay or photo edits each time.
Dell has introduced sleek design concepts into their latest laptops. For example, Dell’s XPS 13 is popular when it comes to design. It has a slim profile and white-gold chassis that have an aesthetic appeal.

For gamers, Dell’s Alienware series is among the top choices in the market today for gaming laptops. The laptops come with backlit keyboards, powerful specs, high refresh rates.

Dell beats HP when it comes to design. We compared Dell Inspiron to the HP Pavilion (two of the most eye-catching laptops) and Dell won hands down.

Components

Components are definitely an area that is Dell’s forte. Dell fits not only high-quality but powerful components inside its laptops.

Dell manufactures laptops with different processors, graphics cards, RAM, and so on. This ensures there’s something for every budget and need.

For business use, an 9th Gen, i5 laptop with an integrated graphics card is ideal. But if you need something powerful and faster there are laptops with 9th Gen and 10th Gen i7 and i9 processors. Furthermore, you have dedicated GPUs such as the NVIDIA GTX 1080 for a performance boost.

With Dell’s Inspiron and Alienware series, users get high-quality laptops. You also a wide pool to choose from irrespective of your budget.

Innovation

Innovation is one of the significant factors in the Dell vs. HP debate, and Dell tops this area. They continue to develop different technologies and design concepts for their laptops.

Dell laptops have bulky form factors equipped with average dual Core processors. This makes the laptops more suitable for general business purposes like email.

But, the research and development department of Dell continues to do a good job. With its intention to expand its market, Dell continues to innovate in the design and tech of the laptops.

Take the example of the Dell XPS series, like the popular Dell XPS 13. The lightweight and slim build of the XPS series makes it the in-demand Dell laptop. Oh, and you can control the laptops in this series via your smartphone.

Then there is Dell Precision Series as well. These are powerful and fast laptops ideal for graphic-intensive tasks like video editing. Dell has also come up with a Control Centre for its Alienware laptops. This allows users to change settings according to each game.

On the downside, their latest innovations are around high-end laptops as per the users. They also claim this is something that Dell has to improve on because they serve a broad customer base.

Customer Support

While Dell’s customer support has room for improvement, they outperform HP. I contacted Dell via the chat option on their website and wanted to know how to the auto or adaptive brightness feature.

Getting connected took about 10 minutes with me low on the waiting list (probably caught them at a busy hour) but my overall experience was good. I wasn’t comfortable sharing access and the representative took the time to guide me step by step.

It took about 25 minutes to get the job done. Could have been a tad quicker but my problem was solved.

As for social media, getting replies from a bot was annoying. Took quite a while before I was connected to a human and thankfully, he provided a quick-fire solution to my question on increasing the bass on the speakers.

Phone support is the measure of last resort. Why? Connecting to a representative took about 20 minutes and the conversation lasted another 25 minutes. Solution was on point but I would have liked a shorter talk with a quicker solution.

If you like me are an introvert that hates talking on the phone or hate waiting, check out Dell’s community page for quick-fire solutions before you make that call.

Where are Dell Laptops Manufactured?

Dell gets about 95% of its laptops manufactured in Asian countries. This includes Penang, Malaysia, and Xiamen, China. Penang had the first unit back in 1995 whereas the one in Xiamen has been operational since 1999.

Dell also invested about $60 million in a new manufacturing unit in Chennai, India. This helped them cater to the growing demands of that continent. As for the South American market, their unit in Hortolandia, Brazil handles the bulk of the demand.

Their Alienware range of laptops, which has been a massive hit amongst buyers. Its production started in Austin, Texas, and continues to be the main unit.

Dell had many plants across the US shut down between 2007-2010. This was due to the high amount of incentives they had to pay to the states. The workload from these units got distributed between the Asian and Mexican plants.

Why Dell Stand Out

Dell stands out due to its wide range of products ranging from high-end laptops to budget ones.

Plus, Dell doesn’t compromise superior quality for user price. Backing this up is their amazing customer service that is quick, efficient, cost-effective. Dell continues to introduce more laptops which means there’s plenty to choose from.

Best Dell Laptops for 2021

Dell XPS 13 (9310), 13.4- inch FHD+ Touch Laptop - Intel Core i7-1185G7, 16GB 4267MHz LPDDR4x RAM, 512GB SSD, Iris Xe Graphics, Windows 10 Pro - Platinum Silver with Black Palmrest (Latest Model)
Dell XPS 15 - 15 Inch FHD+, Intel Core i7 10th Gen, 16GB Memory, 512GB Solid State Drive, Nvidia GeForce GTX 1650 Ti 4GB GDDR6, Windows 10 Home (Latest Model) - Silver
2021 Newest Dell Inspiron 3000 Laptop, 15.6 HD LED-Backlit Display, Intel Celeron Processor N4020, 8GB DDR4 RAM, 128GB PCIe SSD, Online Meeting Ready, Webcam, WiFi, HDMI, Bluetooth, Win10 Home, Black
Alienware Area 51M Gaming Laptop, 17.3" 300hz 3ms FHD Display, Intel Core i7-10700K, Nvidia GeForce RTX 2070 Super 8GB GDDR6, 1TB SSD, 16GB RAM, Lunar Light (AWARR2-7323WHT-PUS)
Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model)
Dell XPS 13 (9310)
Dell XPS 15
Dell Inspiron 3000
Alienware Area 51M
Dell 9310 XPS
Ideal For
Business/Entertainment
Business/Entertainment
Budget Buyers
Gaming
Business/Entertainment
Best Feature
InfinityEdge Display
InfinityEdge display
Anti-Glare Display
300Hz Refresh Rate
Convertible
Processor
11th Gen, i7-1185G7
10th Gen, i7-10750H
Intel Celeron N4020
10th Gen, i7-10700K
11th Gen, i7-1165G7
RAM
16GB
16GB
8GB
16GB
32GB
Graphics
Intel Iris Xe
GTX 1650 Ti
Inter UHD
RTX 2070 (8GB)
Intel Iris Xe
Storage
512GB SSD
512GB SSD
128GB SSD
1TB SSD
512GB SSD
Display
13.4" FHD
15.6" FHD
15.6" (1366 x 768)
17.3" FHD
13.4" FHD
Dell XPS 13 (9310), 13.4- inch FHD+ Touch Laptop - Intel Core i7-1185G7, 16GB 4267MHz LPDDR4x RAM, 512GB SSD, Iris Xe Graphics, Windows 10 Pro - Platinum Silver with Black Palmrest (Latest Model)
Dell XPS 13 (9310)
Ideal For
Business/Entertainment
Best Feature
InfinityEdge Display
Processor
11th Gen, i7-1185G7
RAM
16GB
Graphics
Intel Iris Xe
Storage
512GB SSD
Display
13.4" FHD
Dell XPS 15 - 15 Inch FHD+, Intel Core i7 10th Gen, 16GB Memory, 512GB Solid State Drive, Nvidia GeForce GTX 1650 Ti 4GB GDDR6, Windows 10 Home (Latest Model) - Silver
Dell XPS 15
Ideal For
Business/Entertainment
Best Feature
InfinityEdge display
Processor
10th Gen, i7-10750H
RAM
16GB
Graphics
GTX 1650 Ti
Storage
512GB SSD
Display
15.6" FHD
2021 Newest Dell Inspiron 3000 Laptop, 15.6 HD LED-Backlit Display, Intel Celeron Processor N4020, 8GB DDR4 RAM, 128GB PCIe SSD, Online Meeting Ready, Webcam, WiFi, HDMI, Bluetooth, Win10 Home, Black
Dell Inspiron 3000
Ideal For
Budget Buyers
Best Feature
Anti-Glare Display
Processor
Intel Celeron N4020
RAM
8GB
Graphics
Inter UHD
Storage
128GB SSD
Display
15.6" (1366 x 768)
Alienware Area 51M Gaming Laptop, 17.3" 300hz 3ms FHD Display, Intel Core i7-10700K, Nvidia GeForce RTX 2070 Super 8GB GDDR6, 1TB SSD, 16GB RAM, Lunar Light (AWARR2-7323WHT-PUS)
Alienware Area 51M
Ideal For
Gaming
Best Feature
300Hz Refresh Rate
Processor
10th Gen, i7-10700K
RAM
16GB
Graphics
RTX 2070 (8GB)
Storage
1TB SSD
Display
17.3" FHD
Dell 9310 XPS 2 in 1 Convertible, 13.4 Inch FHD+ Touchscreen Laptop, Intel Core i7-1165G7, 32GB 4267MHz LPDDR4x RAM, 512GB SSD, Intel Iris Xe Graphics, Windows 10 Home - Platinum Silver (Latest Model)
Dell 9310 XPS
Ideal For
Business/Entertainment
Best Feature
Convertible
Processor
11th Gen, i7-1165G7
RAM
32GB
Graphics
Intel Iris Xe
Storage
512GB SSD
Display
13.4" FHD

More Dell Comparisons:

Dell vs Lenovo: Which is the Better Brand in 2021?


Hewlett-Packard (HP)

HP is a direct competitor of Dell. They, too, are very popular. Hewlett Packard started making robust workstation computers, which weren’t expensive. Though as for the design, there was plenty of room for improvement.

Besides, their earliest laptop products were durable and made with high-quality components.

HP Logo

Design

Over the years, HP has improved a lot on the design of their laptops. The newer modes like the Spectre x360 laptop model, have a silver aluminum chassis.

Backing it are the solid hinges that allow the laptop computer to transform into a tablet as needed.
In the Dell vs. HP debate, the race for the most eye-catching design concepts is tight between the two brands.

Both have raised their standards when it comes to design innovation. Yet, HP has the upper hand in this area with the release of their newest products.

Components

When it comes to CPU, RAM, and video cards, Dell has the upper hand. Though HP laptops match laptops that match Dell laptops, HP is not as good as Dell when it comes to quality.

Dell’s processors are faster and more reliable compared to HP laptops. On the plus side, HP still makes robust laptops with longer battery life.

Innovation

As mentioned earlier, HP has also raised its game when it comes to innovation. Their latest range of laptops have plenty of new features that users are loving.

But, Dell has innovated more because they continue to target their laptops at users. A significant part of HP’s focus is on other products like printers and scanners. HP has not directed its innovative efforts towards the development of laptops.

Besides, more recent HP laptops come with enhanced features. Although not as innovative as Dell’s portable laptops, HP laptops are still up to the mark by today’s standards.

Customer Support

Like Dell, HP also has a detailed community page where moderators and other users answer questions related to various issues everyday. So skip the hassle of long conversations and waiting times and try that out first here.

Yes, because with HP, you will be waiting even more. And what’s more annoying is their over-reliance on virtual assistants.

Where are Laptops by HP Manufactured?

Popular HP laptops, such as the HP Envy, Elitebook, Pavilion, and the HP Omen are all manufactured in the US. Both brands hold about 23% of the market share here.

Manufacturing of some laptop components happens in China, Thailand, Malaysia, and the Philippines. These components are then assembled in the US to meet the market demands. As for the Asian market, the assembly takes place in China.

Why HP Stands Out?

HP delivers cool-looking laptops with enough technical resources for computer-heavy tasks. This makes them ideal for both gamers and business users.
HP provides many choices. These can range from budget laptops to high-end products with world-class components.

Best HP Laptops For 2021

HP ENVY x360 Convertible 15-inch FHD Touchscreen 2-in-1 Laptop, 10th Gen Intel Core i7-10510U, 8GB RAM, 512GB SSD, Windows 10 Home, Fingerprint Reader, Webcam Kill Switch (15-dr1010nr, Natural Silver)
OMEN 15 Gaming Laptop, NVIDIA GeForce RTX 2070 Super Max-Q, Intel Core i7-10750H, 32 GB DDR4 RAM, 512 GB PCIe NVMe SSD, 15.6" Full HD 300Hz, Windows 10 Home, RGB Keyboard (15-dh1019nr, 2020 Model)
HP 15.6 inch HD LED Display Laptop 2020 (Intel Pentium Gold 6405U Processor, 4 GB DDR4 RAM, 128 GB SSD, HDMI, Webcam, WI-FI, Windows 10 S) Scarlet Red (Renewed)
HP Pavilion Laptop (2021 Latest Model), AMD Athlon 3050U Processor, 16GB RAM, 256GB SSD, Long Battery Life, Webcam, HDMI, Bluetooth, WiFi, Rose Gold, Win 10 + Oydisen Cloth
HP - Pavilion 15.6" Gaming Laptop - AMD Ryzen 5 - 8GB Memory - NVIDIA GeForce GTX 1650 - 256GB SSD - Shadow Black
Name
HP Envy x360
HP Omen 15
HP Pavilion
HP Pavilion 2021
HP Pavilion
Ideal For
Business Use
High-End Gaming
Budget Buyers
Entertainment
Budget Gamers
Processor
10th Gen, i7-10510U
10th Gen, i7-10750H
Pentium Silver N5000
AMD Athlon 3050U
AMD Ryzen 5 4600H
RAM
8GB
32GB (8GB GPU)
4GB
16GB
8GB
Graphics
Intel UHD
RTX 2070 SUPER(TM)
Intel UHD Gaphics 605
AMD Radeon
GTX 1650
Storage
512GB SSD
512GB SSD
128GB SSD
256GB SSD
256GB
Display
15" FHD
15.6"FHD
15.6" (1366 x 768)
15.6" (1366 x 768)
15.6"FHD
HP ENVY x360 Convertible 15-inch FHD Touchscreen 2-in-1 Laptop, 10th Gen Intel Core i7-10510U, 8GB RAM, 512GB SSD, Windows 10 Home, Fingerprint Reader, Webcam Kill Switch (15-dr1010nr, Natural Silver)
Name
HP Envy x360
Ideal For
Business Use
Processor
10th Gen, i7-10510U
RAM
8GB
Graphics
Intel UHD
Storage
512GB SSD
Display
15" FHD
Check Price
OMEN 15 Gaming Laptop, NVIDIA GeForce RTX 2070 Super Max-Q, Intel Core i7-10750H, 32 GB DDR4 RAM, 512 GB PCIe NVMe SSD, 15.6" Full HD 300Hz, Windows 10 Home, RGB Keyboard (15-dh1019nr, 2020 Model)
Name
HP Omen 15
Ideal For
High-End Gaming
Processor
10th Gen, i7-10750H
RAM
32GB (8GB GPU)
Graphics
RTX 2070 SUPER(TM)
Storage
512GB SSD
Display
15.6"FHD
Check Price
HP 15.6 inch HD LED Display Laptop 2020 (Intel Pentium Gold 6405U Processor, 4 GB DDR4 RAM, 128 GB SSD, HDMI, Webcam, WI-FI, Windows 10 S) Scarlet Red (Renewed)
Name
HP Pavilion
Ideal For
Budget Buyers
Processor
Pentium Silver N5000
RAM
4GB
Graphics
Intel UHD Gaphics 605
Storage
128GB SSD
Display
15.6" (1366 x 768)
Check Price
HP Pavilion Laptop (2021 Latest Model), AMD Athlon 3050U Processor, 16GB RAM, 256GB SSD, Long Battery Life, Webcam, HDMI, Bluetooth, WiFi, Rose Gold, Win 10 + Oydisen Cloth
Name
HP Pavilion 2021
Ideal For
Entertainment
Processor
AMD Athlon 3050U
RAM
16GB
Graphics
AMD Radeon
Storage
256GB SSD
Display
15.6" (1366 x 768)
Check Price
HP - Pavilion 15.6" Gaming Laptop - AMD Ryzen 5 - 8GB Memory - NVIDIA GeForce GTX 1650 - 256GB SSD - Shadow Black
Name
HP Pavilion
Ideal For
Budget Gamers
Processor
AMD Ryzen 5 4600H
RAM
8GB
Graphics
GTX 1650
Storage
256GB
Display
15.6"FHD
Check Price

Dell vs. HP Brand comparison FAQs

Q1: Are Dell or HP laptops better for gaming?

Dell’s Alienware laptops were a clear-cut favorite in the past. But with HP launching its Omen gaming laptop, they have closed the gap. Both ranges of laptops are durable, come with RGB keyboards, powerful GPU, etc. to support any game. The choice comes down to your preference and budget.

Q2: Which is the ideal brand for budget buyers?

If you are spending on a tight leash, Dell is the go-to brand. Not only are its Alienware laptops much cheaper than the HP Omen model, but they also offer laptops for as low as $299 for entertainment and light work.

Q3: Are Dell or HP laptops more durable?

If you are looking at battery life, HP is the winner as its prismatic batteries last you for 3-4 years whereas Dell usually lasts for two years. As for the build and sound, both the brands go toe to toe.

Q4: Which brand provides better customer service?

When it comes to customer service, HP and other brands can take a leaf out of Dell’s playbook. There are complaints about long waiting times, slow solutions with HP. This could be because they outsource their customer service.

Final Verdict

With their XPS and Alienware range of laptops, Dell narrowly wins the Dell vs HP laptops battle. HP also has a great range of laptops for gaming and business use with the Omen and Envy Series but Dell provides you better budget choices compared to HP.

As for customer services, HP should rely less on virtual assistants and make getting human help easier and quicker. Dell needs to reduce waiting time on phone calls while also lowering reliance on virtual assistants on their social media channels. The ideal way to contact them is via their online chat.

Written By Eric Smith

My name is Eric Smith and I've been working within the tech space for over 10 years, both at one of the largest computer manufacturers (for which I have no affiliation with anymore) but also in the retail sector where I gained a lot of experience in helping people finding suitable tech products.