Are you looking for a gaming laptop? Or did you need one for your daily business work? Irrespective of where you look, two brands you will come across everywhere are HP and Lenovo.
They are, after all, two of the biggest brands when it comes to laptops and while that gives you a plethora of options to choose from, it also makes the choice harder.
Which brand will give you better customer service? Whose laptop will last you longer? If these are the questions on your mind, here’s an in-depth comparison of HP and Lenovo based on the features that matter the most.
Detailed HP Vs Lenovo Comparison
1. Best Brand for Gaming Laptops
If you are looking for a gaming laptop for less than $2,000 or $1,000, Lenovo is just the brand for you. With the Legion Series, Lenovo brings to you gaming laptops that are both affordable and yet powerful enough to run most of the gaming titles like FIFA, GTA V, Fortnite, PUBG, etc.
With Lenovo, you can grab a gaming laptop for less than $700. Yes, we are talking about the Lenovo Ideapad L340 which features an i5 processor, 8GB RAM, 512GB SSD, and a GeForce GTX 1650.
Now, while it may not run the latest of the gaming titles, there sure is ample power and speed in there for games like Fortnite, PUBG, Counter-Strike, and some other multiplayer games like Call of Duty, etc. at lower settings.
You want something more powerful with a mid-range price tag, there is the Lenovo Legion Y7000 which features an i7 processor along with the GeForce 1060 6GB dedicated graphics unit and 16GB RAM.
What’s special about this laptop is there is both a 256GB SSD and 1TB HDD that give you faster boot-up while ensuring you have space for all necessary files and folders.
If you want something high-end, then I would recommend going with the Lenovo Legion Y740. This is will cost you over $2000 and is one of Dell’s most powerful gaming laptops capable of running pretty much any game.
If you thought the Lenovo Legion Y740 was impressive that is because you haven’t the beast i.e. the HP Omen.
The best of the variants cost over $2000 but its features will leave your jaw dropped. It comes with an i7-9750H, 64GB RAM, 2TB NVMe SSD + 2TB HDD and NVIDIA GeForce RTX 2070 8GB graphics card.
This makes the laptop ideal for gaming, streaming, programming, video editing or pretty much anything you ever wanted to do.
And if that wasn’t enough it has a 4k Ultra-HD IPS Display that produces life-like images whether you are gaming or watching movies. Plus, it is anti-glare so you can continue using the laptop for hours (pretty impressive, right?).
So if you were looking for the absolute best gaming laptops, HP is the brand for you.
Winner: HP unless you wanted something on a budget
2. Business Laptops
For business purposes, my winner would be Lenovo. This is mainly because of its range of convertible laptops like the Lenovo Flex.
This baby is available for less than $600 and yet features an SSD but the best part about it has it be the convenience of use and portability it offers to the users.
That is because these can be switched from laptop mode to tablet mode in seconds giving you the freedom to access your files anywhere, anytime.
And since it is ultralight and compact, these make the perfect business partner for those that live life on the go.
If you want something more high-end, there is the Lenovo Yoga 2020 that is fast, smooth, convertible, and has ample power to run almost any data analysis program and enough battery life to get you through a whole day or working.
HP has the HP zBook that goes toe to toe with the Lenovo Yoga. In fact, it outperforms it on some fronts as it features a 4k display. Its power and speed combined with its portability make it the ideal workstation for the workaholic.
But the reason HP does win this category for me is because of the lack of options as far as convertible laptops go.
There are a few laptops like HP Pavilion that are worth considering but only suit people who have a desk job and not constantly on the move for business purposes.
Winner: Lenovo, as they have a wider range of convertible laptops.
Chromebooks are perfect for anyone who only needs a laptop for entertainment purposes and light work as they are cheap but then which brand offers the better one?
If you are looking for a convertible Chromebook then Chromebooks like the Lenovo C330 are pretty handy models and work in laptop and tablet modes to give you utmost convenience.
But if you need something more powerful over portable Lenovo Yoga C630 is just what the doctor ordered.
Firstly, it features an 8th Gen i5 processor, something rarely seen in Chromebooks, then there is also the 8GB RAM and a whopping 128GB eMMC storage.
Yes, it converts but is also on the heavier side in terms of both build and budget as it will cost you over $600.
HP Chromebooks do not lag far behind either. In fact, they offer the most value for money and we believe so because they are the ideal combination of design, power, and cost-effectiveness.
Most of the mid-range to cheaper HP Chromebooks like the Newest HP 14 features a Celeron Processor or AMD processor which is way faster when compared to the MediaTek Processor Lenovo Chromebooks feature.
And you don’t have to take our word for it. Here’s what Intel has to say about MediaTek Processors vs Celeron processors.
The only small drawback with their Chromebooks here is that they are not convertible like that of Lenovo laptops but are still quite light and compact making them easy to carry around.
Winner: HP. Only because we are emphasizing speed and power over portability.
4. Design and Durability
When it comes to design, Lenovo laptops hit the bull’s eye with its range of Legion laptops that combine both the casual business and gaming laptop looks (you could easily sneak these bad boys into the meeting room).
And if you like your laptop to be sleek and sexy, the Yoga Book C930 is just 0.4-inches thick and will easily slide into any backpack.
The problem starts when you move to the mid-range and budget laptops like the V330 which in our tests proved to have an alarmingly weak lid.
The touchpad of the Ideapad 530s was a bit shaky when pressure was applied while the Felix 11” does not align completely.
But since these laptops usually cost less than $500, these drawbacks are not deal breakers as the laptop still will last you well beyond the warranty period.
We bet you, you will not pass by the HP Spectre x360 without giving it a second look (because it is that freaking good) especially if go for the golden accents aluminum chassis model.
But if not, the Blue Poseidon and the Ash Gray are just as impressive. I am not a big fan of the copper finish but that comes down to personal choice.
The zBook is another beaut thanks to the chamfered rear edges. But the part about HP is that, unlike Lenovo, they made even their Chromebooks just as eye-catching as the laptops.
Don’t believe us? That is because you haven’t yet check out the bold silvery Chromebook X2
The only issue lies with their workstations which are on the heavy side. Also, while the Carbon Fiber on the Omen 15 does it is excellent durability, it lacks the Gene Se Qua you expect from a high-end laptop.
Winner: HP, its laptops, and Chromebooks are both more durable and eye-catching than Lenovo.
The HP Spectre Folio is a prime example of HP’s innovations. Why? Because unlike most flip-around or detachable 2-in-1, HP gave this one a leather finish and special hinge that allows you to switch to tablet mode with just one hand.
As for gamers, there is the Omen X2S which is one of the very few laptops to be equipped with a secondary display designed especially for twitch streamers.
The Spectre x360 models also came with a kill-switch for the webcam that instantly shuts down the front camera for additional privacy.
Then there are also improvements like the SureScreenView that are minor edits that can make a big difference. Read all about it at CNET.
Remember we mentioned the C930 above? Well, it is also one of Lenovo’s most innovative laptops as it comes with an E-ink display.
It weighs a mere 1.7lbs, has a precision pen and a knock-to open feature many users will find convenient when they need quick access to their laptops.
Another standout feature here is the Dolby Atmos soundbar in the right hinge but that’s not all. The Lenovo ThinkPad X1 is also the lightest 14-inch laptop so far.
But I think the most interesting and headline-grabbing innovation so far is the foldable PC in the Lenovo ThinkPad X1 family. For more details about it, check out the video below.
Winner: Draw, as both the brands have been doing their part in bringing innovative ideas to the table.
6. Customer Support
When it comes to customer services, efficiency is important and there is no beating Lenovo on this one (something we have also pointed out in our Dell vs Lenovo article)
If you happen to call HP customer service, be prepared for slightly longer waiting times which can be annoying, especially if you have a pressing issue at hand.
Thankfully, their online chat service and social media agents did a much better job of helping us out.
There is also a community page that is quite helpful and lets you connect with HP users who are facing or have found solutions to similar problems in the past giving you even faster solutions.
On the other hand, Lenovo’s customer services remain unmatched. You can get in touch with their support services using online chat, phone call or email.
There are also FAQ pages, forums and a Community page on the official website to help you quick-fires solutions without wasting a second on a call.
And even if you did have to call or chat, waiting times are practically zero and the replies are efficient (yup, they will do their every bit to ensure your problem goes away before you keep the phone down).
As far as emails go, replies should take no more than 24-hours.
Winner: Lenovo, as they have a better phone and chat services.
HP Vs Lenovo: The Verdict
Well, the choice is pretty obvious. If you are looking for high-end gaming laptops, The HP Omen checks pretty much every box in the book but if you want a cheaper gaming laptop, Lenovo Legion is worth the consideration.
For those in need of a convertible laptop that will give you the freedom to work in tight spaces like when in an aircraft, etc. then Lenovo is your brand as they have a wider range of convertible laptops.
As far as design and durability go, HP is the brand to beat as the cheaper/mid-budget models of Lenovo laptops lack the sturdiness one would expect, making HP the clear winner in terms of quality.
Main Differences Between HP and Lenovo
In case you are looking for more answers, we also compared HP to Dell, so make sure to give it a read.