Does Lenovo make better gaming laptops? Is HP’s customer service good? Whose laptop will last you longer? If these are the questions on your mind, here’s an in-depth comparison of HP and Lenovo.
Detailed HP Vs Lenovo Comparison
1. Best Brand for Gaming Laptops
If you are looking for a gaming laptop for less than $2,000 or $1,000, Lenovo is the brand for you. The Legion Series gives you gaming laptops that are both affordable yet powerful. You can run modern games like FIFA, GTA V, Fortnite, PUBG, etc. without lag.
With Lenovo, you can grab a gaming laptop for less than $700. Yes, we are talking about the Lenovo Ideapad L340 which features an i5 processor, 8GB RAM, 512GB SSD, and a GeForce GTX 1650.
No, it won’t run you FIFA of GTA on full settings. But if you play a lot of Fortnite or PUBG, it is the ideal laptop for you.
Do you want something more powerful with a mid-range price tag? There is the Lenovo Legion Y7000. This baby features an i7 processor along with the GeForce 1060 6GB GPU unit and 16GB RAM.
What’s special about this laptop is there is both a 256GB SSD and 1TB HDD. This ensures quick boot while giving you have ample storage for your files and folders.
If you want something high-end, then I would recommend going with the Lenovo Legion Y740. This is will cost you over $2000 and is one of Dell’s most powerful gaming laptops. FIFA or GTA, run anything at full settings for the ultimate experience.
If you thought the Lenovo Legion Y740 was impressive that is because you haven’t the beast i.e. the HP Omen. The best of the variants cost over $2000 but its features will leave your jaw dropped. It comes with an i7-9750H, 64GB RAM, 2TB NVMe SSD + 2TB HDD and NVIDIA GeForce RTX 2070 8GB graphics card.
This makes the laptop ideal for gaming, streaming, programming, video editing. Pretty much anything you wanted to do.
And if that wasn’t enough it has a 4k Ultra-HD IPS Display as well. This means you get life-like images whether you are gaming or watching movies. Plus, it is anti-glare so you can continue using the laptop for hours (pretty impressive, right?).
So if you were looking for the absolute best gaming laptops, HP is the brand for you.
Winner: HP unless you wanted something on a budget
2. Business Laptops
For business purposes, my winner would be Lenovo. This is because of its range of convertible laptops like the Lenovo Flex.
This baby is available for less than $600 and yet features an SSD. But the best part about it has it be the convenience of use and portability it offers to the users.
That is because you can switch from laptop mode to tablet mode in seconds. This, in turn, gives you the freedom to access your files anywhere, anytime. And since it is ultralight and compact, you should have trouble carrying it anywhere.
If you want something more high-end, there is the Lenovo Yoga 2020. This laptop is fast, smooth, convertible, and yet powerful. Combine this with the long battery life and you can run any program all day long.
HP has the HP zBook that goes toe to toe with the Lenovo Yoga. In fact, it outperforms it on some fronts as it features a 4k display. Its power and speed combined with its portability make it the ideal workstation for the workaholic.
But the reason HP does not win this category for me is because of the lack of options as far as convertible laptops go.
There are a few laptops like HP Pavilion that are worth considering but only suit people who have a desk job.
Winner: Lenovo, as they have a wider range of convertible laptops.
Chromebooks are perfect for people that need a laptop for streaming and light work. That’s because these lack the specs for high-end tasks. But at the same time, they are also inexpensive.
Need a convertible Chromebook? Then Chromebooks like the Lenovo C330 are pretty handy. This model performs well in laptop and tablet modes to give you the utmost convenience.
But if you need something more powerful over portable Lenovo Yoga C630 is what the doctor ordered.
It features an 8th Gen i5 processor (something rarely seen in Chromebooks). Furthermore, there is 8GB RAM and a whopping 128GB eMMC storage.
Yes, it converts but is also on the heavier side when it comes to build and budget as it will cost you over $600.
HP Chromebooks do not lag far behind either. In fact, they offer the most value for money. Why? That’s because they are well-designed, powerful, and cost-effective.
Most mid-range to cheaper HP Chromebooks like the Newest HP 14 features a Celeron or AMD processor. This is way faster when compared to the MediaTek Processor Lenovo Chromebooks feature.
And you don’t have to take our word for it. Here’s what Intel has to say about MediaTek Processors vs Celeron processors.
The only small drawback with their Chromebooks here is that they are not convertible. light and compact making them easy to carry around.
Winner: HP. Only because we are emphasizing speed and power over portability.
4. Design and Durability
When it comes to design, Lenovo laptops hit the bull’s eye with its range of Legion laptops. These combine both the casual business and gaming laptop looks. Yup, you could sneak these bad boys into the meeting room).
And if you like your laptop to be sleek and sexy, the Yoga Book C930 is 0.4-inches thick and will slide into any backpack.
The problem starts when you move to the mid-range and budget laptops like the V330. I found the lids on these laptops weak increasing the risk of damage.
The touchpad of the Ideapad 530s was a bit shaky under presser while the Felix 11” does not align completely. But since these laptops cost less than $500, these drawbacks are not dealbreakers. If you right, they can last you well beyond the warranty.
We bet you, you will not pass by the HP Spectre x360 without giving it a second look. Yes, because it is that freaking good especially its golden accents and aluminum chassis model.
But if not, the Blue Poseidon and the Ash Gray are as impressive. I am not a big fan of the copper finish but that comes down to personal choice. The zBook is another beauty thanks to the chamfered rear edges.
The eye-catching design isn’t limited to the laptops, HP made their Chromebooks as good. Don’t believe us? Then go check ou the bold, silver Chromebook X2
The only issue lies with their workstations which are on the heavy side. Also, while the Carbon Fiber on the Omen 15 does it is excellent durability, the design is crying for an upgrade.
Winner: HP. That’s because its laptops and Chromebooks are both more durable and eye-catching.
The HP Spectre Folio is a prime example of HP’s innovations. Why? Because, unlike most detachable 2-in-1, HP gave this one a leather finish and special hinges. This allows you to switch to tablet mode with one hand.
As for gamers, the Omen X2S is one of the very few laptops that’s equipped with a secondary display. This makes it ideal for streaming.
The Spectre x360 models also came with a kill-switch for the webcam. These shut down the front camera in seconds when needed.
Then there are also improvements like the SureScreenView. These minor changes can make a big difference. If you don’t know about it yet, check out this article on CNET.
Remember we mentioned the C930 above? Well, it is also one of Lenovo’s most innovative laptops as it comes with an E-ink display.
It weighs a mere 1.7lbs, has a precision pen and a knock-to open feature many users will find convenient. That’s because it gives you instant access to your laptop.
Another standout feature here is the Dolby Atmos soundbar in the right hinge but that’s not all. The Lenovo ThinkPad X1 is also the lightest 14-inch laptop so far.
But the most headline-grabbing innovation so far is the foldable PC in the ThinkPad X1 family. For more details about it, check out the video below.
Winner: Draw, as both the brands have been doing their part in bringing innovative ideas to the table.
6. Customer Support
When it comes to customer service, efficiency is important and there is no beating Lenovo on this one. This is something we have also pointed out in our Dell vs Lenovo article.
If you happen to call HP customer service, warning, there’s going to be a lot of waiting. And if you have a pressing issue that needs immediate attention, that’s annoying.
The better way to reach HP would be their online chat and social media. The agents there did a much better job of helping me out to connect my phone to the laptop.
There is also a community page that is helpful and lets you connect with HP users who are facing similar issues. Plus, there are HP moderators always willing to lend a helping hand.
As for Lenovo’s customer services, it remains unmatched. You can get in touch with their support services using online chat, phone call or email.
There are also FAQ pages, forums, and a Community page to help you quick-fire solutions.
And even if you did have to call or chat, waiting time is minimal. Even the replies are efficient (yup, they will do their every bit to ensure your problem goes away).
As far as emails go, replies should take no more than 24-hours.
Winner: Lenovo, as they have a better phone and chat services.
HP Vs Lenovo: The Verdict
Well, the choice is pretty obvious. If you are looking for high-end gaming laptops, The HP Omen checks pretty much every box in the book. But if you want a cheaper gaming laptop, Lenovo Legion is worth the consideration.
If you need a convertible laptop that will give you the freedom to work in tight spaces Lenovo is your brand. That’s because they have a wider range of convertible laptops.
As far as design and durability go, HP is the brand to beat. The cheaper/mid-budget models of Lenovo laptops lack the required. This makes HP the clear winner when it comes to quality.
Main Differences Between HP and Lenovo
HP is better than Lenovo if you are looking for a gaming laptop and your budget allows. HP also does well when in the quality and durability department. Lenovo offers a wider range of convertible laptops making them the winner if portability is a priority.
In case you are looking for more answers, we also compared HP to Dell, so make sure to give it a read.