ASUS VS Dell (2020): The War Is ON!

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Brands always play an important role when it comes to buying a new laptop thus, it is important you know important details about each before investing.

And if you are confused between going for an ASUS or Dell, you have come to the right place. From portability, after-sales service to which brand gives you better options for gaming and streaming, we’ll answer all the burning questions right here.

So sit back, give this detailed ASUS Vs Dell comparison 10-15 minutes and we promise, you will get the best value for your money.

ASUS VS Dell

I am looking for a gaming laptop…

If you are looking for a gaming laptop, we have got to give it to ASUS especially after their once in decade ROG Mothership laptop.

The laptop is hands down one of the most powerful (if not the most) laptop ever seen. PCWorld calls it CRAZY while LaptopMag termed it as the WILDEST gaming laptop.

And this isn’t just because of the speed and power but also some additional features that set it apart from others.

Unlike any other gaming laptop previously seen, this laptop has a detachable keyboard earning it the name, the Surface Book of the gamers.

Yup, just like with a Surface Book, the Mothership also offers you unmatched portability. Though keep in mind it isn’t as light.

Furthermore, adding to the comfort of using the laptop is a kick-stand. Pop it out and you can easily adjust the laptop to an angle that is comfortable and easy on the eyes.

To top it all, the display comes with a 144Hz refresh rate which means all that blurring and ghosting you face at 60fps will no longer be the reason for you missing headshots.

As far as specs like graphics card, RAM, storage, etc. go, it is sure you to make your eyes pop out with surprise.

Sale
Dell Latitude 3000 (For Students)
  • Best Feature: 2 in 1 Convertible Laptop
  • RAM: 8GB
  • Processor: 8th Gen, i5-8265U
  • CPU Speed: Up to 4.2 GHz
  • Graphics: Intel UHD Graphics 620
  • Storage: 128GB SSD
  • Display: 13.3″ (1920 x 1080)

Don’t believe us? Here are some YouTubers going all GaGa over its top-notch specs and features. 

This isn’t the only gaming laptop ASUS has come to be known for. Their Zephyrus, Strix, and TUF are other series that have garnered high praise and even become best-sellers.

The ASUS Zephyrus S and Scar Strix III are some of the high-end gaming laptops in these series. But I prefer the Zephyrus S as it is more durable and does not heat up as quickly.

Furthermore, it also comes with a 144GHz refresh rate and small bezels that provide you with a larger, more immersive display. Plus, it is powerful enough to handle most games on full graphics settings.

Dell Inspiron 15 3593
  • Best Feature: Touchscreen Laptop
  • RAM: 16GB
  • Processor: 10th Gen, i7-1065G7
  • CPU Speed: Up to 3.90 GHz
  • Graphics: Intel UHD Graphics
  • Storage: 512GB SSD+1TB HDD
  • Display: 15.6″ (1920 x 1080)

Dell

Dell may not have something to compete with the ROG MotherShip, but there’s plenty in the mid-range to lower budget end and one of their latest and much-loved gaming laptops is the Dell Alienware Area 51m.

Equipped with Turbo Boost 2.0, this laptop comes with a powerful i9 processor capable of turbo boosting to 5.0GHz. There is also a GeForce RTX™ 2070 8GB GPU Unit, and 16GB RAM to ensure a seamless smooth environment for any and every game you’d love to play on it.

The laptop also features a nearly borderless display to give you an immersive experience and wider viewing angles. while the HDD + SDD combo means you get the ultimate combination of space, speed, and durability.

But if you do not want to spend big and need something lesser than $1500, the Dell G5 15 is a good laptop for you. It comes with a 9th Gen i7 processor, GTX 1650 GPU, a 16GB RAM so you can run most gaming titles like GTA V, Fortnite, PUGB, Call of Duty Multiplayer with ease.

The large, bright display and a combo of HDD and SSD make it a value for money pick (it has got pretty much everything you’d want in a mid-range gaming laptop).

HIDevolution ASUS ROG Mothership GZ700GX 17.3” FHD 144Hz, 2.4 GHz i9-9980HK, RTX 2080, 128 GB 2666MHz RAM, 1.5 TB PCIe SSD Raid 0
  • 9th Generation Intel Core i9 2.4 GHz 8 Core - 16 Thread Processor (i9-9980HK | Turbo to 5.0 GHz) with NVIDIA GeForce RTX 2080 w/ 8GB GDDR6
  • HIDevolution upgrades the 17.3" FHD 144Hz 3ms IPS-Level, 300-nits, 72% NTSC, 100% sRGB, 76% Adobe, G-Sync Anti-Glare Display Gaming Laptop by adding Gelid GC Extreme on CPU and GPU for improved performance and optimal system temperature
  • 1.5TB (3 x 512GB) M.2 PCIe 3.0 x4 NVMe SSD Raid 0 w/ Hyper Drive Extreme--ensures that you experience the fastest boot up & load times
  • Installed by HIDevolution--128GB (4 x 32GB) of fast DDR4 2666MHz memory--run memory hungry applications and multitask with ease
  • HIDevolution Promise: Authorized ASUS Build to Order Seller, thorough quality testing, a 1 Year Warranty, and access to our expert support staff.

2. For Business

Want something stylish, powerful yet sleek enough so you can easily carry it around for your meetings? Then here are some business laptops that are worth the consideration from both brands.

Dell

When it comes to laptops for professional use such as that for programming, video editing, graphics designing, etc.  there are any laptops that can beat the Dell XPS 15 and XPS 13.

Not only are both these laptops well designed but packed with raw power as well. For example, the Dell XPS 15 comes with

The Dell XPS 15 comes with both classic looks and top-notch features (it is more than your ordinary business laptop). The laptop features a 10th Gen i7-10510U processor which is one of the fastest in its class and even clocks at 4.90GHz.

Sale
ASUS ROG Zephyrus S Ultra Slim Gaming PC Laptop, 15.6” 144Hz IPS Type, Intel Core i7-8750H CPU, GeForce GTX 1070, 16GB DDR4, 512GB PCIe SSD, Military-Grade Metal Chassis, Win 10 Home - GX531GS-AH76
  • 15.6” full HD 144Hz IPS Type Display | 3 milliseconds response time with slim 6.5 millimeter Bezel
  • Nvidia GeForce GTX 1070 8GB GDDR5 (with Max Q technology) | Base: 1101MHz, Boost: 1265MHz, TDP: 90W
  • 8th generation Intel Core i7 8750H (upto 3.9GHz) processor
  • 0.62” thin, 4.6 pounds | ultraportable military grade magnesium alloy body gaming laptop with premium cover CNC milled from Solid aluminum. Bluetooth - bluetooth 5.0
  • 16GB 2666Hz DDR4 | 512GB PCIe NVMe M.2 SSD | Windows 10 Home

ASUS

ASUS doesn’t have much to offer like Dell especially when it comes to convertible laptops, however, there are a few noteworthy laptops.

One of those is the ASUS Zenbook 13. This comes with an 8th-Gen i7-8565U processor, 16GB RAM, and 512GB SSD. With that, your laptop won’t just boot in seconds but can easily handle running multiple tabs and apps.

It also has a Full-HD screen with a WideView feature that gives you clear pictures from multiple angles making it easy to view movies and TV series with your friends. Also, adding is to that 95% screen to body ratio

It also has a special ErgoLift feature where the keyboard automatically adjusts to an angle by the screen angle to give you a comfortable typing experience.

It is also pretty lightweight so carrying it around should be easy.

Dell G5 15 Gaming Laptop (Windows 10 Home, 9th Gen Intel Core i7-9750H, NVIDIA GTX 1650, 15.6" FHD LCD Screen, 256GB SSD and 1TB SATA, 16 GB RAM) G5590-7679BLK-PUS
  • Lead the pack with an elegant sleek design that keeps heads turning
  • An innovative dual-fan cooling system with an advanced thermal design ensures that your system stays cool as the action heats up
  • 15.6-inch FHD (1920 x 1080) anti-Glare LED backlight non-touch narrow border IPS display
  • NVIDIA GeForce GTX 1650 with 4GB GDDR5 Graphics
  • 9th Gen Intel Core i7-9750h (12MB Cache, up to 4. 5 GHz, 6 Cores)

On the convertible front, the ASUS VivoBook Flip 14 is a good buy, especially for budget buyers. It lacks the features for high-end or graphics-intensive work.

That is because it only comes with a 64GB storage, Intel Celeron N4000, and a 4GB RAM. Though one feature that catches our eye is the 14” display which is Full-HD and delivers good picture quality.

The touchscreen is also pretty responsive and changing the laptop from mode to another takes merely a few seconds.

2020 Dell Inspiron 15 15.6" Touchscreen Laptop for Business and Student, 10th Gen Intel i3-1005G1(Up to 3.4GHz,Beat i5-8250U), 8GB RAM, 1TB HDD + 128GB SSD, HDMI 802.11ac Win10 w/HESVAP Accessories
  • Intel Core i3-1005G1 processor (1.20 GHz, Turbo to 3.40 GHz, 6MB Cache, 2 Cores). 10th Generation Intel Core processor Experience power and responsive performance to boost your productivity. Enjoy immersive entertainment and game, stream and create content with accelerated performance.
  • 8GB system memory for advanced multitasking. Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.
  • 1TB hard drive and 128GB solid state drive (SSD) for a blend of storage space and speed. The hard drive provides ample storage, while the SSD delivers faster start-up times and data access.
  • HESVAP accessories including HDMI Cable, USB extension cord and Mouse Pad. 1x USB 2. 0 Type A, 1x HDMI, 2x USB 3. 1 Type A, 1x RJ-45, 1x SD Card Reader, 1x Headphone output/Microphone input combo.
  • Typical 1366 x 768 HD resolution. Natural finger-touch navigation makes the most of Windows 10. Energy-efficient LED backlight.

Winner: Dell. They have a wider range of more durable laptops.

3. Customer Support

ASUS

While ASUS services have improved quite a bit in recent years, there’s still a long way to go in terms of phone services. While we had no complaints about the politeness and courtesy showed by the support staff, they definitely can do with another round of training.

No, we aren’t they were terrible, but it will help cut-short wait times and help resolve more issues in a shorter span of time (and that is the perfect recipe for the 5-star service). The same goes for chat services where again long-drawn-out chats can be tiring.

But where ASUS lacks for in the phone and chat services, it sure makes up for it with its excellent social media services. You can contact ASUS via Facebook or Twitter. Responses here were much faster and the longest chat lasted just around 10 minutes.  Apart, from that, there’s also an in-depth FAQ page that offers quick-fire solutions.

Alienware and Dell

Firstly, make note that Alienware and Dell have separate customer service departments and while we didn’t expect a lot, Alienware pleasantly surprised us with their top-notch service team.

Yes, on the phone, I had to hold for a bit longer than I’d like but the staff was really polite and even apologized for it. Furthermore,  they provided more adept solutions when compared to support staff from ASUS or Dell.

Though being a gaming brand, it is surprising they do not have a 24*7 service since most gamers tend to play late-night and will have to wait until the morning for a fix (something I am sure they have given a thought to).

As for social media pages and chat services, I received responses at fairly decent times. Finding solutions didn’t take up much time which was very satisfying. My longest chat for between 7-8 minutes.

When it comes to Dell, their best feature is that you do not have to spend time talking to chatbots. Yup, with the chat feature you connect directly to a human. Answers by agents on chat and phone were accurate and easy to understand. You can also give them control if needed.

The downside was that connecting to the support staff via the Dell’s Remote Assist app and even phone took really long. Furthermore, Dell integrating virtual assistance into their social media pages when most brands haven’t left me a little bemused and make the process of connecting to a human longer.

Winner: Alienware and Dell, as they have a better phone and chat services.

ASUS VS Dell: The Main Differences

While ASUS wins the battle of the gaming laptops against Dell, when it comes to the performance of business laptops and Chromebooks, it is a neck and neck battle. ASUS’s laptops are slightly more aesthetically pleasing but Dell takes the cake in terms of customer support whether it is phone support or web services.

Last Updated on December 1, 2020

My name is Eric Smith and I've been working within the tech space for over 10 years, both at one of the largest computer manufacturers (for which I have no affiliation with anymore) but also in the retail sector where I gained a lot of experience in helping people finding suitable tech products.

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