Acer vs ASUS: Which is the Better Brand and Why in 2019

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While it isn’t a big deal for every buyer, for most, the brand name makes the world of difference whether they are buying shoes, clothes or electronics.

And rightly so, especially when buying electronics because the brand tells you a lot about the components used, customer services, durability, etc.

Two such brands for laptop buyers are Acer and Asus. Both brands have been in business since the late 90s and make laptops for kinds of needs and budgets.

So how do you decide on whether you should go for an Acer or Asus laptop?

Let’s take a look at important aspects such as components, graphics cards, Chromebook features, prices, etc. in this detailed Acer vs Asus comparison guide.

Acer Review

About Acer

Acer is one of the oldest laptop brands on the market and was founded in the year 1976. They are a Taiwanese brand with their headquarters located in New Taipei City, Taiwan and in San Jose, California as well.

While they are better known for their laptops, they have diversified their product range to and also included desktop PC’s, monitors and projectors and that ideal for all kinds of offices and homes.

But the buck doesn’t stop there. If you are an Acer fan, you would also want to try out their range of smartphones and tablets.

But for now, we’ll stick to the laptops. So here’s all you need to know about them.

Design (4/5)

If you live your life on the go and need a laptop that is sleek and lightweight, then Acer could the brand for you. Their Swift 7, and Swift 3 weight about 3lbs to 4lbs putting them at par with the MacBook Air which also weighs about 4lbs.

Not to forget, they are pretty damn compact so you should not have any trouble using them in tight spaces like when you are in a plane, in the subway or just chilling at the beach.

Plus, it is also super easy to carry as it will fit in your backpack or laptop bag along with all your other stuff.

Acer is also only of the very few brands to bring the idea of ultra-thin laptops to the gaming industry with their Predator Triton.

Also, are you bored with the same black or black-red designs of the laptops?

Then you will be happy to know, that laptops like the Predator Helios 300 and Helios 300 Special Edition have brought about a much-needed change with their turquoise and black and While and Gold designs (sure to grab a few eyes and even get you a couple of compliments)

The same goes for the Chromebooks like the Chromebook 11 and Chromebook 13.

The Chromebook 13 also features an aluminum chassis and hinge that gives the keyboard that slight lift that makes typing a whole lot easier (trust me on that, this is a must-try).

But while their whiskey is great, their beer’s a bit of a drab. Yup, laptops like the Spin 3, Chromebook 11 come with plastic parts and while they tend to cheaper, they are not very durable and the features are lackluster.

Innovation (4/5)

I think Acer’s biggest innovation when it comes to laptops is their Swift Series that has integrated a 15.6-inch display into a laptop that weighs less than 2 lbs.

This is also something they have done with many of their gaming laptops as well. So whether it is work or play, you should now be able to carry your laptop anywhere and everywhere.

The Swift Series has a 0.35-inch frame which makes it one of the sleekest laptops you will find on the market.

It also has a pretty good battery life of about 9-10 hours (enough to last you for a day without recharging). And whether you are using high-end video editing software or games, the 0.03-inch heat pipe ensures the laptop remains cool as a cucumber.

Another of their excellent cooling innovations is the LiquidLoop fanless cooling system employed in the Acer’s Switch 7 Black Edition. This is a 2-1 laptop ideal for graphics designers and programmers.

As for the headline-grabbing Predator Triton 900, it comes with special CNC-machined Ezel Aero Hinges that allow you to switch modes in seconds. Watch it in action below.


Lastly, if you are interested in a Chromebook Flagship, Acer R13 is a convertible Chromebook with a competitive price tag which allows for hassle-free usage everywhere.

Customer Support and Warranty (3/5)

Acer has been improving with the phone-based customer service. That is because we received more correct answers on our recent evaluation and that too in quick time while maintaining the right tone and friendliness.

On the other hand, the live chats and social media helplines were not that great as they lacked the expected level efficiency.

In case you too find their customer service a tad tedious, the knowledgebase has some FAQs we are sure you will find helpful.

Then there is the YouTube channel as well where there are plenty of support videos that will provide you with stepwise solutions to many of the common problems like the battery running out quickly, etc.

And if all else fails, a user from the Acer community should definitely have the solution for you.

As for warranty, most of the Acer laptops come with a 1-year warranty while some of the higher models have a warranty of 2-3 years. You can also extend your warranty if needed at an additional cost.

Value for Money (4/5)

Whether you want a cheap laptop/Chromebook or a premium laptop, Acer has got you covered.

You can get the Acer Chromebook 15 for less than $200 and features a full-metal chassis and a full-HD display.

The Acer Aspire 5 Slim is the best-selling laptop on Amazon and is one of our favorite budget laptops ideal for anyone needs a new one for entertainment purposes and light office work.

It also has a Full-HD 15.6-inch display that is sure to give you excellent movie experience.

ASUS Review

The Build (4.5/5)

While a powerful laptop is good, a laptop designed with user comfort and convenience in mind is the icing on the cherry.

With their Yoga range of laptops and Chromebooks, ASUS sure does redefine comfort since these can be used as laptops, tablets or in tent mode allowing you to keep up with work and play anytime anywhere.

As for gaming laptops, the Legion range is your typical gaming laptop with backlit keyboards and sharp and bold angles that give these kind of laptops their killer looks.

But are the cheaper laptops equally attractive?

Well, most importantly, they not have a low-quality build. The IdeaPads come with a Polycarbonate build for excellent durability.

The ThinkPads are even better as they have a carbon-fiber body with dust, vibration, shock and temperature-resistant chassis and are also available in multiple colors like silver, soft-touch finish, etc. (time to move over the boring black).

Battery Life and Display (4/5)

Asus laptops use 6-cell batteries capable of delivering a runtime of 6-10 hours depending on usage and even beats Dell on the front.

As for the display quality, the use of HDR will give you eye-popping display with screen sizes of varying from 11.6-inches, 15.6-inches to even as big as 17.3-inches.

Innovation (4.5/5)

Being the brand that ASUS is expecting them to be innovative and come up with user-friendly tech never seen before in laptops is totally justified and they do not disappoint.

They are the mind behind the TrackPoint and though skeptical at first it has received rave reviews over the years.

In case you do not know, the Trackpoint is the Red ball in the center of the keyboard which functions as an additional mouse but that is not where the buck stops.

They also released WRITEit, a handwriting recognition software that allows you to write rather than type as long as you have a stylus.

Apart from that, they are also the first brand to deliver displays with HDR which makes the viewing experience more surreal than ever before and are also working on their gaming laptop range featuring the Qualcomm Snapdragon 835 CPU.

Furthermore, they have also equipped the laptops with G-Sync display option which ensures zero screen tear and also lower the lag time. You can read more about this tech here.

Customer Care and Warranty (4.5/5)

If you are having trouble with your Asus laptop you can get in touch with them in multiple ways like a live chat on their website or social media pages.

Preferably, I would turn to the web support for issues that are not hardware related since they are pretty efficient.

So why not the others?

Because this is where ASUS leaves a lot of room for improvement. Reply speed on their social media pages has improved recently but they can surely do better.

And if you happen to call them with a problem, do you really want to be hearing about other services and plans they offer? No, right?

Not just that, even long hold times can be quite annoying though thankfully, solutions offered both online and on the phone are effective and detailed.

On the bright side, all laptop comes with a 12-month warranty with the company paying for the shipping if need be.

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